Ralphs Removals

Address: Broomfield, The Street, East Preston, United Kingdom
GPS: 50.813704, -0.48482
Google+ page: https://plus.google.com/111239369068387814250/about
Phone number: +44 7957 438628

Customers reviews

Total rating: 0/5, rated 1x
Ralphs Removals
11.11.2013
: aggregate rating: 0/3
We used this company because they were local and not the cheapest. Unfortunately, the clutch failed on the delivery van, with all our household items inside - this could happen to any firm. The upshot of this was that the removal van turned up to our new home on the back of a breakdown truck. The onus was then placed on unloading our worldly goods as quickly as possible because the breakdown truck charged waiting time. As a result, boxes and furniture were put anywhere they could go. My wife was pregnant and we had a toddler, it took us weeks to recover from this. When we advised that our fridge and a vase had been damaged, we were passed some forms and told to deal with an insurance company. After 18 months, we finally had to put in a complaint against the loss adjusters, in order to provide an answer. They finally answered that the insurance that Ralphs removals had sold us was minimal - a maximum of £40 per item. And with the excess, the matter should never have been passd to them. A bunch of flowers and acknowledgement of poor service at the time would have gone a long way..
overall: 0/3

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