Chain Reaction Cycles, 7 Kilbride Road, Doagh, Ballyclare

Address: 7 Kilbride Road, Doagh, Ballyclare, United Kingdom
GPS: 54.745129, -6.047348
Google+ page: https://plus.google.com/117290901433953357109/about
Phone number: +44 28 9335 2976

Customers reviews

Total rating: 2.96/5, rated 5x
Chain Reaction Cycles
30.05.2014
: aggregate rating: 0/3
Buyer beware first time dealing with them and never again my order still not arrived it's been 8 days now 2-3 day delivery is a farce.When I emailed with a query I got excuse after excuse then they tried to blame a payment delay I paid by credit card ? Pay the extra and buy local at least you will count as a customer to Chain Reaction you are just a number.
overall: 0/3
Chain Reaction Cycles
13.01.2014
: aggregate rating: 0/3
I purchased a Garmin 810 unit and it included free shipping to the United States. However, the plug that came with the unit is a European plug that I cannot use. The website does not provide any disclaimer that electronics purchased by US customers that the product sold is not fully compatible in the US. If you are going to sell products internationally, then the products you deliver should work in the country the item is being shipped to, or at least the website should be clear that it is only fully compatible in Europe. Customer service simply told me to go buy an adapter. I will not do business with them again.
overall: 0/3
Chain Reaction Cycles
05.12.2013
: aggregate rating: 0/3
Beware CRC - I just had a terrible customer service experience with them! They ran a misleading promotion and when challenged on it they reverted to typical Corporate-speak, completely inflexible and admitting no fault on their part. They may have started as an LBS in Northern Ireland, but are now apparently just another corporate-run mail order outfit with little concern for their customers. You can likely do better elsewhere, starting with your local bike shop . . .
overall: 0/3
Chain Reaction Cycles
11.07.2013
: aggregate rating: 3/3
EVERY ORDER I HAVE PLACED HAS BEEN EXCELLENT! NO STUFF UPS, QUICK POSTAGE. WHY WOULD YOU SHOP ANYWHERE ELSE? I DON'T
quality: 3/3, appeal: 3/3, service: 3/3
Chain Reaction Cycles
14.01.2013
: aggregate rating: 2.33/3
Great bike shop, great prices but the majority of staff, not all, just don't engage and are too cold. A greater emphasis on customer service and more friendliness would really set this place apart.
quality: 3/3, appeal: 3/3, service: 1/3

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