Butlins Family Entertainment Resort, Butlins Bognor Regis, Upper Bognor Road, Bognor Regis

Address: Butlins Bognor Regis, Upper Bognor Road, Bognor Regis, United Kingdom
GPS: 50.786991, -0.661049
Google+ page: https://plus.google.com/105303280125573900282/about
Phone number: +44 1243 820202

Customers reviews

Total rating: 2.67/5, rated 5x
Butlins Family Entertainment Resort
20.08.2014
: aggregate rating: 2/3
Have been coming here all my life and planning to come back next year but not all inclusive as the food from the restaurants do get boing better off self catering if im honest and you save ALOT of money and theres a morrisons in town and a tesco not to far either
overall: 2/3
Butlins Family Entertainment Resort
30.07.2014
: aggregate rating: 3/3
I have been going butlins for 8 years and it is very good and amazing. I have never compined to butlins
overall: 3/3
Butlins Family Entertainment Resort
25.07.2014
: aggregate rating: 0/3
#PreciousDays Butlins Bognor Regis Holiday Park´╗┐ - VERY BAD EXPERIENCE. We were a group of 11 people celebrating the #PreciousDays of my friends' son. My friend and I went inside #TheDiner and looked at the menu, seems really nice for hungry people, too bad, they do not have takeaways. So, we called the group instead, when we returned, we went inside and were stopped by a male staff and assumed that we are just passing inside the restaurant to get to the other side. I was shocked that he had to use his body for me not to walk through (we were actually finding a table (that will fit 11 people! - it was our first time in #TheDiner). He told me that we cannot pass to get to the other side, I told him that he should asked us first or at least offer a help to find a table rather than accused us. Ten people left humiliated and dis-satisfied. I requested for the manager and the manager didn't exercise the protocol when somebody complaints and i had to resort to #SocialMedia (#Twitter) to get the attention of #Butlins. We were actually ready to spend money and celebrate the birthday of the young boy. What concerns me was the kids were asking why we left and ended up eating pancake! I was requested by Butlins Twitter account to go to Guest Services, went there and found out it was closed already, had to spend my time complaining rather than spending it to my family and friends. Butlins Reps came and i aired the sentiments of the group. They promised to come back and we're still waiting. Very very bad experience. Dinez
overall: 0/3
Butlins Family Entertainment Resort
10.06.2014
: aggregate rating: 0/3
Shoreline hotel .. never again .... After staying at the shoreline hotel for many years I was disgusted with the state of the place and service I received in march 2014 ..... the rooms werent ready by 3 even though im a premier guest , paid for a seaview that just gave me a view of the C in car park, painting the corridors that week the smell of the paint outside our room gave us headaches on several days .... the leather chairs were peeling and falling apart .... having to make 5 visits to reception to get them to sort out the safe ... reception staff rude and unhelpful most of the time ..... shows cancelled because not enough people turned up to watch ....then emailing butlins customer service with pics and my complaint only to be told because I hadnt emailed within 28 days there was nothing they could do about it .... Butlins has spent money on the new diner and the new wave hotel and has left the shoreline go to pot. ... never again
overall: 0/3
Butlins Family Entertainment Resort
05.05.2014
: aggregate rating: 3/3
I had an amazing stay! The apartment had no spiders or any other bugs, all really clean and suitable size. The food facilities were astounding, loving the free delivery on the Papa John's pizza!! Swimming pool was amazing too. so was the VIP club, had loads to do and great prices on some of the activities. Definitely coming again in my next year's Easter break!!!
overall: 3/3

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